AC1900 Terms & Conditions – Complete User Agreement

These Terms & Conditions apply between ac1900 (hereinafter referred to as the "Platform") and all of its registered users. They apply in full to the use of ac1900's website, mobile application, and any associated services.

Ac1900 is an online betting and gaming platform operating under an international gaming licence, offering Sports Betting, casino games, lottery, and other gaming services for user entertainment.

1.1 Eligibility to Use the Service

• Users must be at least 18 years of age
• The user is participating voluntarily and of sound mind
• Use of ac1900's services must be legally permitted in the user's jurisdiction
• The user is not an employee of any gaming establishment
• The user must not have been previously banned from ac1900

To use ac1900's services, you must create a valid account. Each individual is permitted to hold only one account. Opening multiple accounts is strictly prohibited.

2.1 Accuracy of Information Provided at Registration

• Full legal name, date of birth, and address must be provided accurately
• A valid, active mobile number and email address must be provided
• Providing false information will result in account termination and possible forfeiture of deposited funds
• Any changes to your information must be reported to ac1900 immediately

2.2 KYC Verification

For security and legal compliance, ac1900 may request identity verification at any time. Failure to submit the required documents may result in a temporary hold on withdrawal processing.

Deposits and withdrawals on ac1900 are easy via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

3.1 Deposit Rules

• Minimum deposit: ৳100
• Deposits must be made from your own mobile banking account
• Deposits made from another person's account or a borrowed account are not accepted
• Successful deposits are generally credited to your wallet within 5–15 minutes

3.2 Withdrawal Policy

• Minimum Withdrawal: ৳500
• Withdrawals are only permitted to verified payment methods
• Standard accounts may withdraw up to ৳20,000 per day
• Higher or unlimited limits apply for VIP members
• Withdrawals are typically processed within 15 minutes to 24 hours

Ac1900 offers a variety of bonuses and promotions for its users. Each bonus comes with specific terms that should be read carefully before claiming.

4.1 Welcome Bonus Terms

• The welcome bonus is available once to each new user
• Specific wagering requirements must be met before bonus winnings can be withdrawn
• Wagering must be completed within 30 days of receiving the bonus
• A maximum bet amount may apply when wagering with bonus funds

4.2 General Bonus Terms

• Multiple bonuses may not be used simultaneously unless explicitly permitted
• ac1900 reserves the right to void bonuses if fraud is suspected in obtaining them
• VIP members enjoy reduced or zero wagering requirements on cashback bonuses
• ac1900 reserves the right to modify or cancel any bonus offer

All betting activities on ac1900 are conducted in accordance with international gaming standards. Game outcomes are determined with complete fairness using RNG (Random Number Generator) technology.

5.1 Betting Limits

5.2 Game Results Policy

• Game results as recorded on ac1900's servers shall be considered final
• If a game is interrupted due to a technical issue, ac1900 will provide an appropriate resolution
• ac1900's decision is final regarding bets affected by network issues

The following activities are strictly prohibited on ac1900. Violations may result in account termination and forfeiture of funds.

• Creating or operating multiple accounts
• Fraudulent activity to obtain bonuses
• Creating or operating an account using another person's identity
• Hacking, use of software bots, or automated tools
• Money laundering or the use of funds from illegal sources
• Abusive behavior toward other users or ac1900 staff
• Deliberately exploiting game vulnerabilities or technical glitches
• Operating or managing an account on behalf of, or for, a minor

Ac1900 treats the privacy of users' personal information with the utmost importance. Please refer to our Privacy Policy for full details on how your data is collected, used, and protected.

• Your information will not be sold or shared with third parties
• Information may be disclosed to authorities where required by legal obligation
• All data is protected with SSL 256-bit encryption
• Even after account closure, data may be retained as required for legal purposes

Ac1900 may temporarily suspend or permanently close a user's account under the following circumstances:

• Where clear evidence of a terms violation is found
• Failure to verify identity or provision of false information
• Where suspicious financial activity is detected
• Based on responsible gaming requests
• At the direction of a regulatory authority

In the event of account closure, any valid balance will be refunded; however, bonus balances may be forfeited. Accounts may also be closed upon user request.

Ac1900 is committed to Responsible Gaming. Gaming is entertainment — not a source of income or a solution to financial difficulties. We genuinely care about every user's mental and financial well-being.

• Users can set their own daily or monthly spending limits
• A cooling-off period (24 hours to 6 weeks) can be activated
• Self-exclusion (from 6 months to permanent) is available
• If an issue is identified, the ac1900 support team will be on hand to assist you

Ac1900 is committed to resolving all disputes promptly and fairly. If you have a complaint, please follow the steps below:

• Step 1: Contact customer support directly via live chat or email
• Step 2: If the issue remains unresolved, submit a complaint ticket — you'll receive a response within 72 hours
• Step Three: Escalation to Senior Management — final decision within 5–7 business days
• Step Four: If no agreement is reached between both parties, the matter will be referred to the licensing authority for mediation

Ac1900 reserves the right to update or amend these Terms & Conditions at any time. Users will be notified at least 7 days before any changes take effect.

• Email or SMS notifications will be sent for any significant changes
• Continued use of the Platform after any changes constitutes acceptance of the updated Terms
• If you do not agree to the updated terms, you will be given the option to close your account